How to Perform a Hard Reset on Your Starlink Router
A hard reset can resolve connectivity issues, forgotten WiFi passwords, or setup problems by restoring your router to its default settings. This process clears current WiFi configurations, allowing you to start fresh.
Recommended: Reset via the Starlink App
For a seamless reset experience, use the Starlink App:
Connect your device to your Starlink WiFi network.
Open the Starlink App.
Tap “Settings” > “Router” > “Factory Reset.”
Follow the on-screen instructions to complete the reset.
Important Considerations Before Resetting
Manual Reset Trigger: If your Starlink router is offline or unlinked from your account, you will need to use the manual reset method.
Bypass Mode Limitation: The Starlink App factory reset will not work if your router is in Bypass Mode.
WiFi Network Name: After resetting, your network will revert to “STARLINK” as the default WiFi name.
Further Assistance: For WiFi settings or troubleshooting, contact support@unconnected.org.
Manual Hard Reset by Router Type
Gen 3 Router
Locate the Reset Button: Find the reset button under the LAN port cap on the back of the router.
Press the Reset Button: Use a paperclip or similar object to press and hold the button.
Connect to "STARLINK" WiFi: On your device, find and connect to the "STARLINK" network.
Reconfigure WiFi in the Starlink App:
Open the Starlink App.
Go to "Settings" > "Router".
Enter your WiFi name and password.
Tap “Save.”
Starlink Mini
Locate the Reset Button: Find the reset button on the back of the Starlink Mini.
Press and Hold: Press and hold until you hear a click, then continue holding for 3 seconds.
Observe the LED: The LED will blink rapidly before turning off, indicating the reset is complete.
Gen 2 Router
Power Cycle 6 Times:
Unplug the router from power.
Plug it back in for 2-3 seconds.
Repeat this process 6 times in a row as quickly as possible.
Wait for Reboot: The router will take a few minutes to restart. A white light at the bottom will indicate completion.
Connect to "STARLINK" WiFi: Find and connect to the "STARLINK" network.
Reconfigure WiFi in the Starlink App:
Open the Starlink App.
Go to "Settings" > "Router".
Enter your WiFi name and password.
Tap “Save.”
Reset Mesh Nodes (If Applicable): If using Starlink Mesh nodes, they must also be factory reset.
Gen 1 Router
Press the Reset Button: Use a paperclip to press and hold the reset button located on the bottom of the router.
Observe the Light: The light will briefly turn blue, then wait for it to turn solid white.
Wait for Reboot: The router will take a few minutes to restart.
Connect to "STARLINK" WiFi: Find and connect to the "STARLINK" network.
Reconfigure WiFi in the Starlink App:
Open the Starlink App.
Go to "Settings" > "Router".
Enter your WiFi name and password.
Tap “Save.”
For additional assistance, visit unconnected.org or contact support@unconnected.org.
